UHACO began providing services to support UH employees and their families on the UH medical plan in 2011, and since that time the overall health of our employees on the UH medical plan continues to improve. UHACO measures this performance against national quality benchmarks as seen through increased preventive screening rates, reduced inappropriate utilization rates, and chronic disease management.
UHACO uses data analytics and relationships with providers to identify and organize recommended medical services, and to provide support, information, coaching, and coordination between appointments. The UHACO clinical care coordination team includes nurse care coordinators, patient navigators, a pharmacist, social workers, physician medical directors, and health educators. UHACO provides these services at no additional charge to you through arrangements with your doctor and the UH medical plan.
If you’re contacted by a UHACO team member, take advantage of the opportunity to discuss your specific needs. You can also contact the UHACO directly for assistance by emailing firstname.lastname@example.org or calling 216-286-4226.