Benefit Vendor Phone Number Website
Adoption Assistance HR Benefits Center 877-471-7522
Dental CIGNA 800-244-6224
Eldercare Services UH Home Care Services 216-844-4663 N/A
Eldercare Services Outpatient Senior Services

Foley ElderHealth Center:

Neurological Institute Memory
and Cognition:

Center For Geriatric Medicine:

UH Parma Medical Center
HEC Elder Center

Employee Assistance Program Employee Assistance Program (EAP) 216-983-4327 N/A
Employment Verification TALX 800-367-2884
Estate Guidance ComPsych N/A
Promo Code EGP311

Flexible Spending Accounts

2017 Flexible Spending Accounts
2018 Flexible Spending Accounts


NEW – Health Design Plus



Funeral Planning Everest 800-913-8318
Enrollment Identification Code: AETNA0100
Greater Circle Housing Program Fairfax Renaissance Development Corporation 216-361-8400 N/A
Group Auto and Home Insurance MetLife 800-438-6388
Code: OBU
Health Savings Account BNY Mellon/BenefitWallet 866-274-8334
HR Benefits Department HR Benefits Center 877 471-7522
Hyatt Legal Plan/MetLaw Hyatt Legal Plan
A MetLife Company
Password: 1500982
Identity Theft Protection InfoArmor 800-789-2720
Life and AD&D Insurance Aetna 800-523-5065
Long-Term Care Program
(This plan is closed to new participants effective 1/1/2012)
John Hancock 888-825-7218 N/A
   • Coverage questions
   • Claim issues and payments

Health Design Plus

North Coast Credit Union United Telephone 440-734-0400
Paid Time Off HR Service Center 877-471-7522, Option 2
UH Intranet, UH Policies, Policy HR-1
Please note that this site is only accessible when you are within the UH network
Payroll  Support Line UH Payroll Department 1-216-983-0500 (Phone)
1-216-983-2000 (Fax)
Pet Insurance Nationwide Enrollment number: 877-738-7874
Customer Service for Policy Holders: 800-540-2016
Prescription Drugs
   • Medication pre-authorization
   • Mail order
   • Claims

CVS Caremark


Retirement Savings Plans 401(k)/403(b) Fidelity Investments 800-343-0860
Short-Term Disability – Full-time UH Disability Management Services 216-767-8700 UH Disability Mgt Services
Short-Term Disability – Part-time
Winston 866-478-3973 N/A
Tuition Assistance HR Service Center


EdAssist - Coming Soon
UH Accountable Care Organization (UHACO)
   • Coordinating care
   • Navigating health care system
UH Accountable Care Organization (UHACO) 216-286-4226 (64ACO)

UHACO Intranet Site
Please note that this site is only accessible when you are within the UH network.

UH Retirement Plan UH Pension Services 866-213-8447 N/A
Vision EyeMed Vision Care 866-723-0513
Voluntary Benefits
   • Accident Plan
   • Voluntary Critical Illness
MetLife 800-438-6388 N/A